We live in a virtual world. The emergence and presence of social media has changed the way businesses capture the attention of their targeted audience. A study by Duke University’s Fuqua School of Business showed that the marketing budget allocated to social media marketing initiatives is projected to increase to 22.4% in the next 5 […]
Being a call center services agent is not an easy job. These people have to deal with hundreds of customers every day and thousands of problems. The task of keeping buyers happy can be very demanding and exhausting. These workers are faced with complex situations and need to be armed with a strong skill set
More than 2.5 billion people navigate the internet daily, and just a tiny fraction of this vast market is enough to drive highly targeted traffic to your business. But how do you get this audience to find you? The key to success lies in how effective your lead-generation campaign is. We have studied and analyzed
There are a lot of tasks all small businesses should outsource. Consider outsourcing those areas where you and your team struggle or that you are doing by yourself (but shouldn’t). Research shows that when you multitask, or manage multiple projects at once, you can experience a 40 percent drop in productivity. “Juggling is an illusion,” writes Gary Keller, chairman
Authors like Tim Ferriss (The 4-Hour Workweek) and Chris Ducker (Virtual Freedom) talk wonderful things about working with overseas virtual assistants, and they’re not wrong. Virtual assistants can be a great asset for your business not only because they help you free up your schedule, but also because they leave you free time to focus
All sales processes begin with an essential first step: lead generation. If this first step is solid and consistent then you have very good chances of converting these leads into customers. However, the process doesn’t end with the lead, you will have to work hard towards making a sale. Many companies don’t analyze the quality
